Returns
You would like to return an item? No problem.
You can return all items that you have ordered from our online shop to us free of charge within 14 days of receipt. Please ensure that the ordered products are in their original condition and that the associated label has not been removed.
Germany
If you would like to return your order from Germany, you will find the return slip and the return label in the package.
If you no longer have your returns label, simply click on the following link: DHL Retoure
Here you can enter your data and then receive your return label.
Other countries
If you would like to return goods from another country, simply click on the relevant country and you will be taken to the DHL Online Returns. Here you can simply enter your data and then create a return label to print out:
Belgium
Bulgaria
Denmark
Estonia
Finnland
France
Greece
Ireland
Italy
Croatia
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Austria
Poland
Portugal
Romania
Sweden
Slovakia
Slovenia
Spain
Czech Republic
Hungary
Cyprus
